I am using Dell PowerEdge 2950 with NetXtreme II NIC with Windows Server 2008 (not R2). It was working perfectly. I enabled RemoetApp, created RDP, also enabled Remote Desktop to allow our users to connect from anywhere. Good thing is it is still in testing environment. I didn’t have any security software installed on it so I proceeded to install whatever I had available to me which was Symantec EndPoint 64 bit edition for Windows Server 2008.
Sure enough like any other installation, the installation process went well. I ran live update with no hitch. Then it asked me to reboot. After that, I started to get the following error:
“Because of an error in data encryption, this session will end. Please try connecting to the remote computer again.” – Just like the screen shot below.

Encryption Error after installing Symantec EndPoint on Windows Server 2008

As soon as you press ok, it just closes the program. I tried it with RemoteApps, Remote Desktops and also using the RDP clients I created for each program. Trying to locate information, I came across many useful hints but mostly about Windows Server 2003.
I tried to change registry keys but none of them worked for me. If you want to try those solutions go ahead but please know that it may inadvertently cause some other issues. Then I found another solution that I wanted to try which basically talks about “Large Send Offload on IPv4.” This was a unique solution because I thought it was brilliant. So I followed the following steps:
1. Went to the server room (because I can’t connect remotely even as administrator)
2. Logged onto the Server.
3. Then find your active “Local Area Connection Status” window.
4. Click on Properties
5. Click on Advanced tab and you will see something like the screen shot below:

Encr

6.   Select Large Send Offload v2 (IPv4) and on the Value field select disable just like the screen shot below:

Encryption Error Solution

Press ok and you should be back in business.

Hope this helps.

Today I was puzzled with a Microsoft Office Outlook 2003 problem that took me about an hour to figure out.

Here is the issue: One of my user is having, “embedded graphics/pictures not displaying” issue. Where the picture is supposed to be (in this case it was a screenshot pasted into the HTML email format) there is a “x” sign and a white rectangle box. However the user can see the picture when she tries to forward the message. After further investigation I have noticed that I can see any other pictures from old emails, just not from new emails. Obviously this should have clicked in my brain but it didn’t. I searched the net and found few different solutions. I tried them all. Here are my steps.

Here are the things I have tried unsuccessfully:

Method 01 trying to fix embedded image issue on Office Outlook 2003:

  1. Open Microsoft Office Outlook 2003 under the username that is having the trouble.
  2. Click on Tools from the Menu bar at the top.
  3. Select Option.
  4. Click on *Change Automatic Download Settings* button under Download Pictures section.
  5. Make Sure all 4 boxes are checked.
  6. Apply and exit out from Outlook.
  7. Reopen.

Technically this should have worked. But it didn’t in my case.

Method 02 trying to fix embedded image issue on Office Outlook 2003:

  1. Check for any Microsoft updates.
  2. I have found that there were some office updates that needed to be done.
  3. After doing the update, I have restarted the Outlook but still no images.

Here is the method that worked: While it was updating, I realized that it is only happening to new messages with embedded pictures in them but not to old messages. I then thought to myself, it may has something to do with temporary folder where outlook stores its attached or embedded pictures. Then I followed the steps below:

  1. 1. Locate Microsoft Office Outlook 2003 temporary Items folder. You can do this by going to Start > Run > HKEY_Current_User\Software\Microsoft\Office\11.0\Outlook\Security
  2. Double click the *OutlookSecureTempFolder* and then select Modify.
  3. Select and Copy the Value data however way you want. (Remember: the value is like: %USERPROFILE%\Local Settings\Temporary Internet Files\OLKX where X is a randomly generated number. It will be different for different users but may be the same sometimes on different machines.)
  4. Now go to Start > Run
  5. Paste the Value data you copied in step 3 into the Open section and then press Enter button on your keyboard.
  6. It will bring you to that user’s temporary items location.
  7. Select all the items in there and delete them.
  8. Close the Temporarry Items folder.
  9. Open Office Outlook 2003 and like a magic the picture started to display.

What I did not try: Uninstalling and reinstalling is something I don’t want to try right of the bet. I did not want to reinstall Office 2003 program.

Hope this helps some others. If you have any other tips please let me know.